Welcome to laaya.co ("Website"), operated by Layya ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our Website. By accessing or using laaya.co, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information, including:
- Personal Information: When you register for an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing/shipping address, and payment information.
- Vendor Information: Vendors who register on our platform may need to provide additional details, such as business name, tax information, and banking details for payouts.
- Usage Information: We collect information about your interactions with our Website, such as IP addresses, browser type, pages viewed, and the duration of your visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your activity on our Website. This helps us improve your experience, provide personalized content, and analyze our traffic.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Account Management: To create and manage your account, process your orders, and provide customer support.
- Vendor Services: To facilitate the registration, verification, and management of vendors on our platform.
- Personalization: To customize your experience, show you products and services that may be of interest to you, and deliver relevant advertisements.
- Communication: To send you important updates, such as changes to our policies, order confirmations, promotions, or other relevant information.
- Analytics and Improvements: To analyze usage data, improve our Website’s functionality, and enhance our services and marketing efforts.
- Security and Compliance: To protect our users, prevent fraudulent activities, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: We work with third-party service providers who assist us in operating our Website, processing payments, and delivering products and services. These providers have access to your information only to perform tasks on our behalf and are obligated to protect your information.
- With Vendors: If you make a purchase from a vendor on our platform, we may share your relevant order and contact information with the vendor to fulfill your order and communicate with you about it.
- For Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, legal process, or regulatory request, or to protect our rights, property, and safety or those of others.
- In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Choices and Rights
You have certain rights regarding your personal information:
- Access and Update: You can access and update your account information directly on our Website. If you need assistance, please contact us.
- Marketing Communications: You may choose to opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings, although disabling cookies may affect the functionality of our Website.
- Data Deletion: If you wish to delete your account or personal information, please contact us. Note that some information may be retained for legal, compliance, or business purposes.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. International Data Transfers
If you are accessing our Website from outside [Insert Jurisdiction], your information may be transferred to and processed in our servers located in [Insert Location]. We ensure that such transfers are carried out in compliance with applicable data protection laws.
7. Children's Privacy
laaya.co is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on our Website. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
